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Evaluating the return
Overview
Without a clear and robust picture of how well your organisation is performing, it is difficult to know whether your investment in people management and learning and development is effective, or whether you need to make improvements.
Measuring the impact of your investment can take various forms, and Profile challenges management to adopt a range of measures and techniques, that provide a deep and detailed picture of performance. These include external assessments, but also self-review to monitor your own performance.
Fundamentally, the "Review" principle of Profile is about introducing improvement - not just to learning and development, but across all your people management strategies - as a result of evaluation. It looks at how deeply embedded the culture of continuous improvement is within the organisation.
Effective evaluation depends on forward planning, working out how activities contribute to the objectives in your strategies. It should also include how success will be judged, and what the approach will be to gathering feedback and measuring impact.
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